Shifa Travels – Privacy Policy

This Privacy Policy identifies and describes the way Shifa Travels collects, uses and stores information we collect from our customers. At Shifa Travels, we take privacy very seriously and make every effort to keep your personal information confidential at all times.

What information we collect

Any information Shifa Travels https://www.shifatravels.in collects will include information provided directly to us from the customer by means of phone call or email. Using the customer’s information as described below, Information about the customer will also be collected and gathered from other sources. Our information gathering process is limited only to that information that is necessary for a customer to qualify for a rental. We collect your data when you fill in booking information to rent a vehicle or when you speak to customer services personnel. Our primary purpose in collecting your information is to help with a smooth and efficient booking process for you. Having your information allows us to provide services to best suit your needs and make your experience quick and easy.

Shifa Travels is committed to protecting and respecting your privacy and not using your personal information for anything you have not agreed to. We take a proactive approach to security and privacy, and work to international standards and protocols.

We collect the personal information we need to make a booking including:

Name -so we can address you
country/state/city of residence – some suppliers vary rates by country/state/city of residence
Telephone number and email – to contact you on

Cookies Policy

Required information from a customer is determined by Shifa Travels and our fleet insurance company. Customers may email us for a complete list of questions that are asked. At no time will Shifa Travels incorporate “cookies” onto your computer or gather any other type of personal or non-personal information about you in any other way while interacting on our website(s) or by other means. Shifa Travels will store your email address/phone call number if you have: rented a vehicle from us, inquired about our consulting program or have asked us to be placed onto our email list to receive specials. We do not keep emails from those who are just inquiring about a rental.

At no time will Shifa Travels sell, rent or give away any customer information, including emails, to any another party. Shifa Travels will also make every effort to protect a customer’s privacy before, during and after a rental. We will not provide your name to any other party, including family members, who may inquiry about your past, present or future rental with us. Only those person(s) that the customer instructs us to potentially contact in an emergency situation will be notified. Any violation of our rental contract will negate a customer’s anonymity.

Any updates or changes to this policy will be reflected here. Shifa Travels does not inform notify their customers or potential customers of changes to this policy. Please review our privacy policy from time to time or just prior to your rental. If you should have any questions about this policy, please contact us.

What are Cookies?

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.
Source: Wikipedia

What our Cookies are and what they do:

Disclosure of your Information:

To complete your booking we need your personal details including your name, address, email address and phone number. In order to process the booking, we may in some instances pass all or some of this information on to our vehicle rental suppliers. It is done so through a password protected and encrypted secure site in a login environment.

We will not sell or rent any personally identifiable information about you to a third party. We may however, be forced to disclose information to the government or law enforcement in connection with any investigations or legalities.

Reviewing or changing your personal information:

At any time you are able to access your personal information and review or change it. If you need to change it contact us immediately on the contact number for your country listed here.

How to accept/reject/delete cookies:

All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered. Accepting cookies is when you have your browser setup to accept cookies, which means you “opt-in” to have your information recorded by the website, on your browser. We assume consent when you visit our site with having the accept cookies enabled. You can turn off cookies so that websites won’t record the information at all. Every browser is different, but each has the ability to delete cookies if you wish, in the settings section.

No harmful consequences of our cookies:

Cookies are generally safe and not harmful to your computer or personal safety. Cookies can only be read by our website and contain the information that you provide. Cookies aren’t a virus, malware or spyware that can harm you in anyway. They are there to help us serve you better.